Once Upon A Time Events
Frederick, MD 21703
FREQUENTLY ASKED QUESTIONS
If you encounter any issues trying to register, ensure that you have filled in all required fields. If the problem persists, please use the form to the right to contact us. If you have received an error, please make sure to let us know what error was displayed. We pride ourselves in quick service and support. We will answer your question as promptly as possible.
If you haven’t received your tickets or receipt, please check your Junk and SPAM folders. If you still haven’t received it, please use the form to the right to contact us and we will gladly resend. Also, please be sure to add [email protected] to your safe senders list to ensure you receive all further communications.
Please use the contact form to the right to notify us so we can make the appropriate adjustments to the floor plan. Please also be aware that we do not issue refunds.
The exhibitor contract is available on the Exhibitor Registration page for each event. It is located below the registration form.